Account Deletion

1. Start a deletion request

To request deletion of your ZAGROS AUTO+ account and associated personal data, email zagrosautoplus@gmail.com. Include the email address or phone number used for the account and any relevant business or listing reference. Do not send passwords or one-time codes.

If an account-deletion option is available in your app, you can also use it to start the request. Availability of an automatic in-app deletion service is not confirmed here. If you cannot find or use that option, use the email route above. Sending a request or receiving an acknowledgment does not mean that deletion has finished.

2. What to include in your email

State that you want your ZAGROS AUTO+ account and associated personal data deleted. You may use the subject “ZAGROS AUTO+ account deletion”, but no special wording is required. Identify the account and, if relevant, the business or listing concerned.

If possible, write from the account email. If you cannot access it or used Apple Hide My Email, explain that without sending a password, one-time code, private key or identity document. We may arrange a proportionate alternative check. Do not send unnecessary financial or sensitive documents.

Opening an email link only opens your mail application. You must send the message yourself. Visiting this page neither submits a request nor deletes or changes anything.

3. Verification and response

We will establish the relevant account and your authority using proportionate checks before acting. A business role or matching email alone does not permit deletion of someone else's account or business records.

We will act on your request without undue delay and within the applicable legal time limit, normally one calendar month. Where the law permits an extension or limits a request, we will explain the reason and your rights. We will tell you what has been deleted, any specific information that must legally be retained, and any part of the request that remains unresolved.

4. Information and access affected

Our policy is to delete your account and associated personal data after secure identity verification and confirmation of the request, except specific information we are legally required to retain. A business role, unused credit, unpaid amount or administrative review is not, by itself, a reason to retain your whole account indefinitely.

We assess account/profile and session data, personal listings and owned media, messages, favourites, notifications and sign-in links separately. Shared records require care to protect other people's information and rights. Any legally retained item must be limited to necessary fields, have restricted access, and have an ending or review criterion tied to the specific legal duty.

Deletion from active systems and any remaining backup or provider copies can require separate steps. We will explain any remaining copies or unresolved steps in the outcome of your request. This notice does not promise immediate deletion from every copy or confirm a fixed backup-expiry schedule.

When a specific legal-retention requirement ends, the applicable information is to be deleted or irreversibly anonymized. Disabling an account or queuing a task is not confirmation of complete deletion. Signing out, uninstalling, removing a listing or disconnecting a provider does not by itself delete your account.

5. Apple, Google and Facebook

Deleting your ZAGROS AUTO+ account does not delete your Apple, Google or Facebook account. Account deletion must also address the associated ZAGROS sign-in links and applicable provider permissions. We will not describe provider revocation as complete until it has been confirmed.

You may also review ZAGROS AUTO+ access in the provider's account settings. Removing that access alone does not send a ZAGROS AUTO+ deletion request or erase listings, business or payment information. Signing out or uninstalling the app is also not deletion.

6. Help and privacy rights

Use zagrosautoplus@gmail.com for help, a progress enquiry or to explain that you cannot use a normal login method. Refer to your earlier request without sending credentials. The Privacy Policy explains applicable rights and complaint routes, including https://ico.org.uk/make-a-complaint/.

Business and correspondence address: 69 Witham, Hull, HU9 1BL, United Kingdom

This page provides information and contact links. It contains no login or deletion form and does not change your account, sessions, listings, business records or media.